Returns & Exchanges

At Ancient Extracts, we want you to be completely satisfied with your sustainable fashion choices. If your order doesn't meet your expectations, we offer 30-day returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original condition.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing